Cookie policy


Cookies are small text data files stored in an Internet browser on your device (PC, smartphone, tablet etc.) when you visit a website, so that the browser can save certain information. The next time you visit the website on the same device, the information saved in the cookies will be transmitted to our website (“First Party Cookie”) or to another website to which the cookie belongs (“Third Party Cookie”).

Through the information saved and returned, the respective website recognizes that you have already accessed and visited it with the browser you use on that device. Your identity is not collected through cookies. In the case of applying for certain products of the bank, the collection and use of your personal data is subject to special consent, which is displayed on the appropriate page of the website.

Cookies that are not necessary for the correct display of the website (performance cookies) are used only after your consent.


Necessary cookies

Necessary cookies guarantee functions without which you cannot use this web page as intended. These cookies are used exclusively by the UniCredit Bank website and are therefore first party cookies. Necessary i.e., technical cookies must be used if you want to access the content of the website and are not used for purposes other than those necessary to send communication via electronic communication network, so they can be stored on the user's device without his prior consent. Technical cookies are necessary in order to view and use the website as well as to perform a search based on selected criteria (e.g., language) and thus optimize the website. All information these cookies collect is aggregated and therefore anonymous.

Performance cookies

Performance cookies collect anonymous, statistical data about how the website is used in order to improve its content and functionality. Such cookies belong to Google (“Third Party Cookie”) and enable the collection of data on the number of visits to a page, the time spent on the website, the order of the pages visited, which search terms led you to our website, the country from which access is made, and the proportion of mobile devices accessing our website and similar statistics.

Performance cookies are only used when you provide us with your consent.


In the case of third-party cookies, i.e., Google Analytics, it is possible (if you do not want Google Analytics to collect data during your visit to the UniCredit Bank website) to avoid collecting such data by selecting Accept only technical cookies.

Also, if you want to avoid collecting analytical data, you can use anonymous search in your Internet browser, or special versions of Internet browsers that allow anonymous search. For more information, consult the technical documentation for the program you use for Internet browsing.

With the help of the tools in your Internet browser, you can delete cookies at any time, as well as your search history.


UniCredit Bank does not process user identity data using independent profiling cookies.

At the end of this retention period, the personal data of the data subject will be deleted or stored in a way that does not allow the identification of the data subject (e.g., irreversible anonymization), unless further processing is necessary on one of the legal grounds of processing in accordance with the Law on Personal Data Protection.

If the user connects to the UniCredit Bank website after the maximum time that cookies can be stored, the banner requesting consent will be displayed again.



Technical, session cookies are not permanently stored on user devices, and are deleted when the browser is closed.

Below you will find a list of all cookies with a description and term.


Necessary cookies






This cookie determines whether the user has accepted all cookies.


1 year


This cookie determines whether the cookie banner should be shown to the user.


1 year


This cookie determines which groups of cookies the user accepts.


1 year


This cookie automatically generates a web server and establishes a unique session ID. Thanks to these cookies, the data provided by the user of the site will not be lost while the user accesses the website. The importance of these cookies expires when the user leaves the website.



Performance cookies






This cookie collects anonymous statistical data about how users use the website

Google Analytics


2 years


This cookie is used to differentiate user activities when using the website

Google Analytics


24 h


This cookie restricts data collection if there are too many user requests on one page. Some user requests are blocked and results are projected.

Google Analytics



1 minute






Find more information on cookies at i

Data controller

UniCredit Banka Srbija a.d. Beograd, 27-29 Rajićeva Street, company’s ID 17324918.

Data Protection Officer

As part of the implementation of personal data protection standards prescribed by the Law on Personal Data Protection and UniCredit Group rules, the Bank has appointed a Data Protection Officer to whom you can direct all questions and requests regarding the processing of your personal data, at the following addresses:


Mail address: 12 Jurija Gagarina Street, 11070 Novi Beograd